There are a number of processes within our website that will require you to enter a unique code that is sent to you by SMS. If during one of these processes you find you are not receiving your SMS code, you will not be able to complete that process.
If you are not receiving your code then the issue may be with the following:C
Incorrect country code
You may have entered an incorrect country code. Country codes are short numeric codes developed to represent countries and dependent areas, for use in data processing and communications., which are added at the front of your number. For example, if your phone is from the UK, your country code is +44, rest is your phone. For Estonia +372 etc.
This can not be changed unless you email our Support team, letting them know why you require your SMS to be sent to a number that differs from the country in which you reside.
Incorrect number format
We require your number to be entered in the correct format for your code to be successfully sent. Please ensure the number you enter is in a numeric format, and no other characters are entered.
In case you experience any issues, please, contact our support team.